Privacy Policy
Last updated: July 30, 2026
Information we collect
We collect information you submit through tour enquiry, contact, and account forms. Depending on the form, this may include your name, email address, telephone number, company, travel preferences, and message.
How we use it
We use submitted information to respond to enquiries, connect travellers with relevant providers, operate user accounts, and maintain and secure the service. Where you separately opt in, we may also send occasional Derailleur updates.
Optional analytics
With your consent, we use Google Analytics to understand website usage. Analytics remains disabled until you accept it. We do not deliberately include your contact details or form messages in analytics events. See our cookie policy for details and preference controls.
Sharing and retention
Tour enquiries may be shared with the provider identified on the relevant tour so they can respond. We may also use service providers that help us host the website, deliver email, manage accounts, and measure consented analytics. We retain information only for as long as reasonably necessary for these purposes and applicable obligations.
Your choices
You may ask to access, correct, or delete personal information, or object to or restrict certain processing where applicable. You can withdraw analytics consent at any time through “Cookie preferences” in the footer.
Contact
To make a privacy request or ask a question, use our contact form.